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Privacy Policy for StoryHero

Effective Date: May 14, 2025

At StoryHero, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.

Remember that your use of StoryHero's Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.


Table of Contents

  • What This Privacy Policy Covers
  • Personal Data
    • Categories of Personal Data We Collect
    • Categories of Sources of Personal Data
    • Our Commercial or Business Purposes for Collecting or Disclosing Personal Data
  • How We Disclose Your Personal Data
  • Tracking Tools, Advertising and Opt-Out
  • Data Security
  • Data Retention
  • Personal Data of Children
  • State Privacy Rights
  • International Users
  • Changes to this Privacy Policy
  • Contact Information

What This Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.


Personal Data

Categories of Personal Data We Collect

CategoryExamplesCategories of Third Parties Shared With
Profile or Contact DataName, email, phone numberService Providers, Advertising Partners, Analytics Partners
Payment DataCard type, billing address, last 4 digitsStripe, Inc.
Commercial DataPurchase historyService Providers, Analytics Partners
Device/IP DataIP address, device ID, browser typeAnalytics Partners, Advertising Partners
Web AnalyticsPage views, session data, referrerAnalytics Partners
Social Network DataSocial media profile info, video statsService Providers, Analytics Partners
Geolocation DataIP-based location, time zoneAnalytics Partners, Advertising Partners
Sensory DataUploaded video contentService Providers, Analytics Partners
InferencesPreferences and behavior predictionsService Providers, Analytics Partners

Categories of Sources of Personal Data

We collect Personal Data from:

  • You, when you directly provide it or use our tools
  • Your device and browser
  • Social media platforms you connect
  • Vendors and partners helping deliver or promote our services

Our Commercial or Business Purposes for Collecting or Disclosing Personal Data

We use Personal Data to:

  • Provide and maintain our Services
  • Process transactions
  • Respond to inquiries
  • Customize content
  • Improve the Services through research and analytics
  • Prevent fraud and ensure security
  • Market the Services with your consent where applicable

How We Disclose Your Personal Data

We disclose your Personal Data to the following categories of third parties:

  • Service Providers: Hosting, analytics, support, and communications
  • Payment Processors: Our partner Stripe for payment transactions
  • Advertising Partners: To show you relevant ads
  • Analytics Partners: To understand service usage
  • Business Partners: Tools or integrations you enable
  • Legal Authorities: When required by law
  • Acquirers: In the event of a business transfer

We may also share aggregated or de-identified data.


Tracking Tools, Advertising and Opt-Out

We use cookies and related technologies to:

  • Remember your preferences
  • Analyze usage trends
  • Improve our platform
  • Show relevant ads

You may configure your browser to refuse cookies. Some Services may not function properly without them.


Data Security

We use technical and organizational measures to protect your Personal Data against unauthorized access, alteration, or destruction. We encourage you to safeguard your login information and to log out after use on shared devices.


Data Retention

We retain your Personal Data as long as necessary for providing the Services, fulfilling legal obligations, or resolving disputes. We may retain aggregated or anonymized data indefinitely.


Personal Data of Children

We do not knowingly collect data from children under 16. If we discover we've collected such data, we will delete it. Please contact us if you believe a child has provided us with data.


State Privacy Rights

California (CPRA) and Virginia (VCDPA)

If you are a resident of California or Virginia, you may:

  • Request to access, correct, or delete your Personal Data
  • Request disclosures about how we use and share your data
  • Opt-out of data sharing for advertising purposes (we do not sell Personal Data)

To exercise these rights, email us at: storyheroggs@gmail.com


International Users

If you access StoryHero from outside the U.S., your data will be transferred to and processed in the U.S. or other jurisdictions. By using the Services, you consent to these transfers.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you by email or through the Services. Continued use of the Services after changes means you agree to the revised policy.


Contact Information

StoryHero (StoryLabs LLC)

131 Continental Dr

Suite 305

Newark, DE 19713 USA

Email: storyheroggs@gmail.com