Privacy Policy for StoryHero
Effective Date: May 14, 2025
At StoryHero, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.
Remember that your use of StoryHero's Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.
Table of Contents
- What This Privacy Policy Covers
- Personal Data
- Categories of Personal Data We Collect
- Categories of Sources of Personal Data
- Our Commercial or Business Purposes for Collecting or Disclosing Personal Data
- How We Disclose Your Personal Data
- Tracking Tools, Advertising and Opt-Out
- Data Security
- Data Retention
- Personal Data of Children
- State Privacy Rights
- International Users
- Changes to this Privacy Policy
- Contact Information
What This Privacy Policy Covers
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.
Personal Data
Categories of Personal Data We Collect
Category | Examples | Categories of Third Parties Shared With |
---|---|---|
Profile or Contact Data | Name, email, phone number | Service Providers, Advertising Partners, Analytics Partners |
Payment Data | Card type, billing address, last 4 digits | Stripe, Inc. |
Commercial Data | Purchase history | Service Providers, Analytics Partners |
Device/IP Data | IP address, device ID, browser type | Analytics Partners, Advertising Partners |
Web Analytics | Page views, session data, referrer | Analytics Partners |
Social Network Data | Social media profile info, video stats | Service Providers, Analytics Partners |
Geolocation Data | IP-based location, time zone | Analytics Partners, Advertising Partners |
Sensory Data | Uploaded video content | Service Providers, Analytics Partners |
Inferences | Preferences and behavior predictions | Service Providers, Analytics Partners |
Categories of Sources of Personal Data
We collect Personal Data from:
- You, when you directly provide it or use our tools
- Your device and browser
- Social media platforms you connect
- Vendors and partners helping deliver or promote our services
Our Commercial or Business Purposes for Collecting or Disclosing Personal Data
We use Personal Data to:
- Provide and maintain our Services
- Process transactions
- Respond to inquiries
- Customize content
- Improve the Services through research and analytics
- Prevent fraud and ensure security
- Market the Services with your consent where applicable
How We Disclose Your Personal Data
We disclose your Personal Data to the following categories of third parties:
- Service Providers: Hosting, analytics, support, and communications
- Payment Processors: Our partner Stripe for payment transactions
- Advertising Partners: To show you relevant ads
- Analytics Partners: To understand service usage
- Business Partners: Tools or integrations you enable
- Legal Authorities: When required by law
- Acquirers: In the event of a business transfer
We may also share aggregated or de-identified data.
Tracking Tools, Advertising and Opt-Out
We use cookies and related technologies to:
- Remember your preferences
- Analyze usage trends
- Improve our platform
- Show relevant ads
You may configure your browser to refuse cookies. Some Services may not function properly without them.
Data Security
We use technical and organizational measures to protect your Personal Data against unauthorized access, alteration, or destruction. We encourage you to safeguard your login information and to log out after use on shared devices.
Data Retention
We retain your Personal Data as long as necessary for providing the Services, fulfilling legal obligations, or resolving disputes. We may retain aggregated or anonymized data indefinitely.
Personal Data of Children
We do not knowingly collect data from children under 16. If we discover we've collected such data, we will delete it. Please contact us if you believe a child has provided us with data.
State Privacy Rights
California (CPRA) and Virginia (VCDPA)
If you are a resident of California or Virginia, you may:
- Request to access, correct, or delete your Personal Data
- Request disclosures about how we use and share your data
- Opt-out of data sharing for advertising purposes (we do not sell Personal Data)
To exercise these rights, email us at: storyheroggs@gmail.com
International Users
If you access StoryHero from outside the U.S., your data will be transferred to and processed in the U.S. or other jurisdictions. By using the Services, you consent to these transfers.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we'll notify you by email or through the Services. Continued use of the Services after changes means you agree to the revised policy.
Contact Information
StoryHero (StoryLabs LLC)
131 Continental Dr
Suite 305
Newark, DE 19713 USA
Email: storyheroggs@gmail.com